Refund and Returns Policy

Returns and Exchanges

We currently do not accept returns, however our priority is that you love your purchase. We are available and happy to assist you in your selection; if you would like additional information on a particular piece, or are purchasing an item as a gift, please contact us prior to placing the order.

If you have received your item and there is a problem, please contact us within 7 days of delivery.

Custom Piece Policy

Custom design jewelry involves metals, gemstones and labor designed for a specific client. Custom jewelry is non-refundable and requires a 50% deposit before the work begins. Every effort will be made to accurately manufacture or produce the items ordered. Full payment is due upon completion of custom work, prior to complementary insured shipping, and receipt denotes the clients complete satisfaction.